1. Acceptance of these terms
These Terms of Service (the “Terms”) are a legal agreement between you (“you”, the “User”) and Mohammed Agrat, the operator of mdclaudy (“mdclaudy”, “we”, “us”, the “Service”). By creating an account, accessing, or using mdclaudy, you agree to be bound by these Terms and by our Privacy Policy.
If you do not agree, do not use the Service.
2. What mdclaudy is
mdclaudy is a web application that lets you write in Markdown and export designed PDFs, with optional AI assistance for writing, autocomplete, and summarisation. The exact features available to you depend on your plan (Free or Pro).
We may add, change, or remove features over time. Material reductions to functionality available on a paid plan will be communicated to you in advance.
3. Eligibility and account
You must be at least 16 years old to use the Service. By creating an account, you confirm that:
- You are at least 16 years of age.
- The information you provide is accurate and you will keep it up to date.
- You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
- You will notify us promptly at simo.agrat1@gmail.com if you suspect unauthorised access to your account.
4. Plans, pricing, and billing
4.1 Free and Pro plans
mdclaudy offers a Free plan with usage limits and a paid Pro plan with expanded limits and features. Current pricing is shown on our pricing page.
4.2 Payment
Paid subscriptions are processed by our payment provider, Polar. By subscribing, you authorise Polar (and its underlying payment processors) to charge your selected payment method on a recurring basis (monthly or yearly, depending on the plan you choose) until you cancel.
Prices may be displayed in USD or EUR depending on your region. Applicable taxes (VAT, sales tax, etc.) are calculated and added by Polar at checkout where required.
4.3 Automatic renewal
Subscriptions automatically renew at the end of each billing period at the then-current price for that plan, unless cancelled at least 24 hours before the renewal date.
4.4 Cancellation
You can cancel your subscription at any time from your account settings or via the customer portal provided by Polar. Cancellation takes effect at the end of your current billing period; you keep access to Pro features until then. We do not prorate refunds for the unused portion of a period (except as set out in 4.5 and as required by applicable consumer law).
4.5 Refund policy
We offer a 30-day satisfaction guarantee: if you’re not happy with your first paid period (the first month, or the first year if you chose annual), email us at simo.agrat1@gmail.com within 30 days of the initial charge and we will refund you in full.
Consumers in the European Union additionally have a statutory 14-day right of withdrawal under the Consumer Rights Directive. By starting to use the Service before the end of the withdrawal period, you expressly request immediate access and acknowledge that you may lose this right once the Service has been fully performed; our 30-day satisfaction guarantee above is more generous and applies in any case.
4.6 Price changes
We may change prices for new subscriptions at any time. For existing subscribers, we will provide at least 30 days’ notice by email before any price change takes effect at your next renewal.
5. Your content
5.1 You own your content
You retain all rights, title, and interest in the documents, text, files, and other material you create or upload through the Service (collectively, “Your Content”). We claim no ownership of Your Content.
5.2 Licence to operate the Service
You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, store, transmit, render, back up, and otherwise process Your Content solely to provide the Service to you — for example, to render your Markdown into PDF, store revisions, and let you export the result. This licence ends when you delete Your Content or your account (subject to short backup-retention windows described in the Privacy Policy).
5.3 We do not train AI on your content
We do not use Your Content to train, fine-tune, or improve any machine-learning model, ours or anyone else’s. AI features send the necessary text to a model provider in real time to return a result to you; nothing more.
6. Acceptable use
You agree not to use the Service to:
- Upload, store, or transmit content that is unlawful, infringes third-party rights, or violates any applicable law.
- Distribute malware, viruses, or any code intended to harm or interfere with computer systems.
- Harass, threaten, defame, or otherwise harm any person, or upload child sexual abuse material (CSAM), which we will report to the relevant authorities.
- Attempt to reverse-engineer, decompile, or otherwise extract the source code of the Service, except to the extent permitted by law.
- Use the Service to build a competing product, scrape data, or otherwise abuse our infrastructure.
- Bypass rate limits, share accounts among multiple individuals beyond what your plan allows, or circumvent technical restrictions.
- Use the AI features to generate content that violates the acceptable-use policies of the underlying model providers (currently Anthropic).
We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.
7. AI features
The Service includes features that generate text using third-party AI models. You acknowledge and agree that:
- AI outputs can be inaccurate, incomplete, biased, or otherwise unsuitable. Always review them before relying on them, and never use them for safety-critical decisions.
- You are solely responsible for any content you generate using AI features and for how you use it.
- AI outputs are not legal, medical, financial, or professional advice.
- Daily usage limits apply and may change. You can find current limits in your account or in our documentation.
8. Third-party services
The Service relies on third-party providers listed in our Privacy Policy (Clerk, Supabase, Polar, Vercel, Sentry, PostHog, Google, Upstash, OpenRouter, Anthropic, Mux). Their availability, terms, and policies are outside our control. Outages or changes at these providers may affect the Service.
9. Our intellectual property
The mdclaudy name, logo, branding, design templates, written content, and software are owned by Mohammed Agrat and are protected by intellectual-property laws. You receive no licence to use them other than as needed to use the Service itself.
10. Availability and changes
We aim to keep the Service available 24/7 but do not guarantee uninterrupted availability. We may perform maintenance, deploy changes, or experience outages with our providers. We are not liable for downtime, but we will communicate planned maintenance windows where practical.
We may modify or discontinue features at any time. If we discontinue the Service entirely, we will provide at least 60 days’ notice and a reasonable opportunity to export Your Content.
11. Suspension and termination
You may terminate your account at any time from your settings. Upon termination, your access to the Service ends and Your Content is deleted in accordance with our retention schedule.
We may suspend or terminate your account if you breach these Terms, fail to pay, or use the Service in a way that creates legal, security, or reputational risk for us or other users. We will provide reasons and, where reasonable, an opportunity to cure.
12. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI-generated content will be accurate or suitable for any particular purpose.
Nothing in these Terms excludes or limits any warranties or consumer rights that cannot be excluded or limited under applicable mandatory law (including consumer-protection law in your jurisdiction).
13. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall mdclaudy, Mohammed Agrat, or its providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any and all claims arising out of or relating to the Service shall not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred euros (EUR 100).
Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
14. Indemnification
You agree to indemnify and hold harmless mdclaudy and Mohammed Agrat from any claims, losses, damages, or expenses (including reasonable legal fees) arising from (a) Your Content, (b) your use of the Service in breach of these Terms or applicable law, or (c) your violation of any third-party right.
15. Governing law and disputes
These Terms are governed by the laws of the Kingdom of Morocco, without regard to its conflict-of-laws rules. The competent courts of Casablanca, Morocco shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
If you are a consumer resident in the European Union, the United Kingdom, or Switzerland, you retain the protection of the mandatory provisions of the law of your country of residence, and you may also bring legal proceedings in the courts of your country of residence. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We encourage you to contact us first at simo.agrat1@gmail.com to try to resolve any dispute informally — most issues can be sorted out this way.
16. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent change. For material changes, we will notify registered users by email at least 30 days before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree, you may cancel your account.
17. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
- Severability. If any provision is held invalid, the remaining provisions remain in full force.
- No waiver. Our failure to enforce a right is not a waiver of that right.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, on notice to you.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
18. Contact
Any questions about these Terms? Email simo.agrat1@gmail.com. Operated by Mohammed Agrat, Morocco.